Privacy Policy

TRiiO, LLC (the “Company”) values your privacy and is committed to maintaining your trust.  We provide this Privacy Policy to inform its you of our policies and procedures regarding the collection, use, and disclosure of personally identifiable information received from users of this website located at www.triio.net (the “Website”) and all other products and services, and all content offered as a part thereof (the “Services”).  

Changes.   This Privacy Policy may be updated from time to time for any reason, at our sole discretion.  We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website.  You are advised to consult this Privacy Policy regularly for any changes.

Incorporation into Terms of Service.   By using or accessing the Website or the Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. This Privacy Policy is incorporated into, and considered a part of, the Company’s Terms of Service.

Personal Information.   “Personal Information” may include, but is not limited to information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, etc.  The Company does not collect any personal data from visitors to its website that is not voluntarily provided.  The Company only collects your Personal Information if you register for an account with the Company’s Website, when you use the Company’s Services, and when you send the Company communications in connection with your use of the Services.  

Use and Sharing of Personal Information.  We use the information we collect from our Website and your use of our Services to provide and improve existing Services; to develop new Services; and to protect you and the Company.  We also may use this information to offer you tailored content when you visit our Website.  We will not share your personal information with anyone except for our Company’s authorized service providers, business affiliates, and business partners for business purposes; or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information.

In general, we may use and/or share your Personal Information:

• To respond to your inquiries and your requests regarding our Services.
• To send you information regarding our services and changes to our terms, conditions, and policies.
• To communicate with you regarding your purchase of our Services.
• To send you marketing communication and newsletters about our Services.
• To facilitate social sharing functionality.
• To collaborate with business affiliates, partners, vendors, or service providers to provide you with our Services.
• In connection with our business purposes, including but not limited to data analysis, audits, fraud monitoring and prevention, developing or enhancing new and existing products and/or services, expanding our business activities, etc.

We will not use and/or share your Personal Information:

• To run interest-based advertising campaigns that collect personal data such as email addresses, telephone numbers, and credit card numbers.
• To use or associate personal data with remarketing lists, cookies, data feeds, or other anonymous identifiers.
• To use or associate targeting information, such as demographics or location, with any personal data collected from the ad or its landing page.
• To share any personal data with Google or third party companies through our remarketing tag or any product data feeds which might be associated with our ads.
• To send Google or third party companies precise location information without obtaining your consent.

However, we reserve the right to disclose Personal Information that we believe to be necessary or appropriate in the following circumstances:

• As required by law, such as to comply with a subpoena, or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• To enforce our Terms of Service.
• To allow us to pursue available remedies or limit the damage we may sustain.

Passively Collected Information:   Your visit to our Website may allow us to obtain certain additional, personally non-identifiable information that is collected passively using various technologies.  This information includes but is not limited to, for example, IP addresses, browser types, date and time of page views, location information associated with your IP address, domain names, your interactions to an ad delivered by us or our ad technology partners and other anonymous statistical data involving your use of the Website and/or our services.  This information cannot presently be used to specifically identify you.  

Aggregated Personal Data:   The Company may analyze your personal data provided through the Website or in connection with rendering the Services, in aggregate form.   This aggregate information does not identify you personally.   We may share this aggregate data with our partners, affiliates, agents, or service providers for business purposes.   We may also disclose aggregated statistics to explain our Services to current and prospective business partners, and to other third parties for other lawful, business-related purposes.

Tracking and Advertising.   The Company’s Website may use the following technologies:

• Cookies.   When you visit our Website or otherwise interact with the Service, we may send one or more “cookies” to your computer or other devices.  Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience.  Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites.  Some features on this site will not function if you do not allow cookies.  We may link the information we store in cookies to any Personal Information that you submit while visiting our Website.  

We may use both session ID cookies and persistent cookies.  A session ID cookie expires when you close your browser.  A persistent cookie remains on your hard drive for an extended period of time.  Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site.

Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance.

Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.

Advertising cookies may be set through our Website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site.  You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html.  

If you reject cookies, you may still use our site, but some features on the site will not function properly.

• Log Files.   A Log File is a file that records either events that occur in an operating system or other software runs, or messages between different users of a communication software.  Log file information is automatically reported by your browser or mobile application each time you access the Website or our Services.  Along with cookies and web beacons, log files help provide additional functionality to the Website and Services and help us analyze Website and Services usage more accurately.  We and our third party tracking-utility partners may use log files on our Service to gather automatically gather and store information including, but not limited to, internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data, for business purposes.  We may use Google Analytics, which uses cookies and other, similar technologies to collect and analyze information about use of the Service and report on activities and trends.  This service may also collect information regarding the use of other websites, apps and online resources.  You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

• Embedded Scripts.   An embedded script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Service, and is deactivated or deleted thereafter.

We may, either directly or through third party companies and individuals we engage to provide services to us, also:

• Track your use of our Website and the Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, etc.
• Track your use of the Website and the Services to enable you to use and access the Services and pay for your activities on the Website and through the Services.  
• Track your behavior on our own Website and use of the Services to market and advertise our services to you on our Website platform and third party websites.  You may opt out of receiving advertisements by visiting the Network Advertising Initiative (http://www.networkadvertising.org/choices/) and/or the Digital Advertising Alliance (http://www.aboutads.info/choices/).  Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Services, generally.  The advertising will simply not be targeted or specific to your interests.

Children.   The Website and our related Services are not intended for anyone under 18, and we do not knowingly collect information from anyone under the age of 18.  Anyone aged 18 or under should not submit any Personal Information without the permission of their parents or guardians.  By using the Website and our related Services, you are representing that you are at least 18 years old.

Links to Other Websites.   This Privacy Policy applies only to this Website and the Company’s Services.  It does not apply to any third-party sites.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties.  The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates.

Security.   We maintain reasonable and appropriate, although not infallible, security precautions.  However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information, despite our reasonable efforts.  You should note that in using the Website and our related Services, your information will travel through third party infrastructures which are not under our control.  Please feel free to raise any questions, concerns or specific directions you may have regarding the privacy and security of your information to [email protected].

Data Retention.   We will retain your Personal Information for as long as needed to provide the applicable Services, unless a longer retention period is required or permitted by law.

Do Not Track.   Your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit.  The Company’s Website does not respond to “Do Not Track” signals or other mechanisms from a visitor’s browser.  If, in the future, we create a program or protocol to respond to such web browser “Do Not Track” signals, we will inform you of the details of that protocol in this Privacy Policy.  To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

Google AdWords.  This Website uses the Google AdWords in order to advertise on third party websites (including Google) to previous visitors to our site or to similar audiences online. This may result in you seeing an advertisement on the Google search results page, or a site in the Google Display Network.  Google may include in-ads notice labels to disclose interest-based advertising to their users.  Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Website.  Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. Google reserves the right to display to users which remarketing lists users are on, along with the corresponding domain name. You can set preferences for how Google advertises to you using the Google Ad Preference Manager (https://www.google.com/settings/ads/onweb/), and you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Analytics Software.   We and our third party tracking-utility partners use log files on our Service to automatically gather certain information, including but not limited to internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data, for analytics purposes.  Specifically, we analyze trends, administer the site, track users’ movements around the Website, and  gather demographic information about our user base as a in the aggregate.  

We use Google Analytics, which uses cookies and other, similar technologies to collect and analyze information about use of the Service and report on activities and trends.  This service may also collect information regarding the use of other websites, apps and online resources.  

You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Your California Privacy Rights.   Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.  You may request and obtain from us once a year, free of charge, certain information about the personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year.  If applicable, this information would include a list of the categories of personal data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.  If you are a California resident and would like to make such a request, please submit your request in writing to [email protected].

Testimonials, Ratings and Reviews.  If you submit testimonials, ratings, or reviews of the Services directly on our Website, any Personal Information you include will be displayed on the Website.  We may also partner with third-party service providers to collect and display ratings and review content on our Website.  If you provide our third-party service providers with your Personal Information in the process of submitting your rating and review, the content and Personal Information collected by a third party will be posted on our Website, absent your express instruction not to do so.  If you want your testimonial, rating, or review removed from our Website at any time, please contact us at [email protected].

Opt-Out Policy.   If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, or if you prefer that we do not share your Personal Information with third parties for marketing purposes, please contact us at [email protected].

Contact Us.   If you have any questions or concerns relating to our use of your Personal Information, please email in[email protected].  Additionally, you may reach us by postal mail at:

TRiiO, LLC
829 Stonehaven Drive
Walnut Creek, CA 94598